Associate Director, Content Hub Lead; Hybrid - Upper Gwynedd, PA

Position: Associate Director, Content Hub Lead (Hybrid - Upper Gwynedd, PA)
## Associate Director, Content Hub Lead (Hybrid
- Upper Gwynedd, PA)
Apply remote type:
Hybrid locations:
USA
- Pennsylvania
- North Wales (Upper Gwynedd) time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
July 8, 2026 (13 days left to apply) job requisition :
R403790
** Job Description
** The Associate Director,
*** Content Hub Lead***, oversees the end-to-end service across the Content Hub and Digital Production & Publishing model (collectively known as the Content Hub) for a portfolio of Agile marketing teams across SP& Oncology. This role leads the installation and ongoing operation of content creation, approval, production, and publishing services, ensuring seamless execution, strong stakeholder alignment, and high-quality, compliant delivery  position also plays a key role in advancing the future-state content operating model through adoption of Content Hub and other OMM capabilities, standardized ways of working, and automated and GenAI-enabled workflows.
** Key Responsibilities
*** Serve as the single point of accountability for Content Hub and DPP delivery at the Agile team level
* Enable consistent, scalable, and efficient content delivery aligned with the OMM model
* Drive improvements in speed to market, content quality, and customer engagement
* Partner closely with Hub Service Leadership on priorities and service model evolution
* Maintain alignment across content development disciplines, including design, copy, medical, QA, production, and publishing
* Ensure seamless handoffs across internal teams and external partners
* Enforce adherence to standards, governance, and quality expectations within the Content Hub
* Act as the escalation point for delivery risks, capacity constraints, and cross-team dependencies
* Partner with Content Hub and DPP Product Owners to identify risks, drive service enhancements, and highlight wins
* Monitor key operational metrics, including cycle time, throughput, quality, and cost efficiency
* Translate insights into actionable improvements
* Support OMM leadership reporting and continuous optimization of delivery performance
** How You Will Succeed in This Role
*** Operate with end-to-end ownership across Content Hub and DPP (no handoff gaps)
* Balance strategic thinking with strong execution rigor
* Build trust quickly across Agile teams and functional stakeholders
* Drive measurable improvements in speed, quality, and scalability
* Proactively identify and implement opportunities to simplify and optimize ways of working
** Qualifications
* ** Minimum of 8 years of experience in marketing operations, content operations, digital production, or related fields
* Bachelor’s degree in Marketing, Business, Information Systems, Digital, Communications, or a related field
* Experience working in Agile or sprint-based marketing environments
* Demonstrated ability to lead cross-functional teams and manage complex delivery models
* Experience working with agencies and external partners
* Strong project management skills, including development of comprehensive project plans
* Strong understanding of end-to-end content development and digital production workflows
* Excellent communication and stakeholder management skills, with the ability to influence stakeholders across functions and levels
* Strong problem-solving skills
* Experience leading change management efforts, including driving adoption and minimizing disruption
* Familiarity with content lifecycle tools, publishing platforms, and the Mar Tech ecosystem
** Location and Work Model
*** Hybrid ability to work at the North Wales (Upper Gwynedd), Pennsylvania office at least 3 days per week
* Travel: approximately 10% for internal workshops, stakeholder meetings, integration sessions, and training
*
* Required Skills:

** Agency Management, Agile Methodology, Change Management, Content Management, Content Organization, Digital Production, Marketing, Marketing Operations, Project Management, Sprint Planning
** Preferred

Skills:

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