Cloud Applications Administrator - Penn Engineering

Job Title

Cloud Applications Administrator – Penn Engineering

Penn Engineering’s world-acclaimed faculty, state-of-the-art research laboratories and highly interdisciplinary curricula offer an experience that is unparalleled. Innovation and technology drive every program and transform the fundamentals of what future engineers are learning. https://(Use the "Apply for this Job" box below)./

The Cloud Applications Administrator will work on our diverse client-facing support team. This position will work directly with vendors, University staff, and consultants to maintain cloud-based and local solutions for Penn Engineering faculty, staff, and students and will be responsible for managing a variety of cloud services and on-premises resources. Hybrid work eligible.

• Maintain, configure, and support cloud-based platforms used by administrative departments, faculty, staff, and students, including Google Workspace for Education, Fresh service, Slack, Slate, and others.
• Perform ongoing administration and maintenance, including changes, modifications, or improvements of cloud services to ensure reliability, security, and data privacy and compliance.
• Maintenance, configuration, and management of hosted websites on Pantheon and on-premise web servers.
• Work with stakeholders to define standards, best practices, and long-term plans for the services, and recommend solutions based on those needs.
• Document configurations, procedures, and service changes, and provide support for troubleshooting, access, and issue resolution as needed.
• Participation in our on-call support rotation. On-call work may be required during non-business hours to respond to urgent, high-priority, and escalated service issues or outages. This includes the potential for both evening and weekend hours.

• Bachelor’s Degree in Computer Science or a related field and one to two years of related experience or an equivalent combination of education and experience.
• Demonstrated experience with Cloud services, in particular Google Workspace for Education.
• Experience with Word Press and PHP highly desirable
• Experience with Apache and web servers
• Experience working in Linux environments
• Working knowledge scripting in Shell, Perl, and Python
• Strong interpersonal, written, and communication skills
• Must have the ability to work independently and as a member of a team.
• Ability to quickly learn and apply technologies.

Philadelphia, Pennsylvania

School of Engineering and Applied Science

$62,067.00 - $85,000.00 Annual Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

• Health, Life, and Flexible Spending Accounts
  :
  Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
• Tuition
  :
  Take advantage of Penn’s exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here r dependent children are also eligible for tuition assistance at other institutions.
• Retirement
  :
  Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you…