Senior Information Technology Lead

About the Role

The Senior team member owns Athena's technology, systems, security, and execution in full. This role is responsible for ensuring that Athena's IT environment works reliably, securely, and without friction so the business can move fast and deliver for clients.

This is a hands‑on and onsite leadership role requiring enterprise thinking, strong technical judgment, and a solution‑oriented mindset. The Senior Lead is expected to see issues early, make informed decisions, and act as the senior technical escalation point for the organization.

The person in this role will operate within Athena’s Information Security framework and will work closely with executive leadership and security stakeholders to ensure that technology systems and operations align with established governance, risk, and compliance requirements. This role will have access to sensitive Athena and client information, which must be handled with integrity, discretion, and professionalism.

• Serve as the single point of accountability for Athena’s IT environment
• Own technology decisions, prioritization, execution, and outcomes
• Acts as the senior technical escalation point for complex system, endpoint, identity, and integration issues
• Operates as a hands‑on leader, directly engaging in system configuration, troubleshooting, and implementation as needed
• Partner closely with Executive Leadership, HR, Operations, and Information Security
• Evaluate and manage external vendors, consultants, and managed service providers, including performance, cost, and operational effectiveness
• Partner with executive leadership on vendor selection, risk evaluation, and contractual considerations
• Coordinate with external IT partners to ensure system interoperability, clear ownership boundaries, and consistent operational standards

• Own and oversee Athena’s core systems, including:
  • Endpoint management (Mac & PC)
  • Identity and access management, including role‑based access control, lifecycle management, and integration across systems
  • Collaboration and productivity tools
  • HRIS and business systems (e.g., Rippling)
• Ensure systems are stable, scalable, and support a hybrid workforce
• Oversee hardware lifecycle, procurement, inventory, and asset tracking
• Ensure secure and consistent identity management through Athena’s identity provider and connected systems

• Serve as the primary IT point of contact for technology‑related controls and requirements within Athena’s information security program
• Implement, maintain, and continuously improve technology controls aligned with ISO 27001 and other applicable security and risk frameworks
• Translate security, compliance, and risk requirements into operational procedures, configurations, and system controls
• Monitor system health, logs, and security alerts; lead IT response efforts during incidents, including triage, investigation, and remediation
• Ensure strong operational controls across user access, endpoints, data protection, and technology assets
• Implement systems, processes, and controls aligned with organizational data governance, retention, and privacy requirements
• Ensure technology solutions support secure handling and appropriate lifecycle management of organizational and client data
• Partner with executive leadership and security stakeholders to ensure IT systems and processes align with defined governance policies and risk management objectives

• Own end‑to‑end IT onboarding and offboarding in partnership with HR
• Ensure employees receive timely, clear, and solution‑oriented support
• Establish and enforce IT service standards focused on responsiveness and resolution
• Translate technical issues into business‑ready answers for leaders and employees

• Develop, document, and maintain SOPs, standards, and IT operating procedures
• Maintain documentation for systems, tools, processes, and recovery plans
• Identify inefficiencies, risks, and gaps, and execute related corrective actions
• Identify, prioritize, and execute IT improvement objectives in alignment with Athena executive team priorities,…