Project Coordinator CNB Management

Position: Project Coordinator for CNB Application Management
University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning.

As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Project Coordinator for CNB Application Management

Job Profile Title

Coordinator, Program

Job Description Summary

As part of the Department of Psychiatry, the Neurodevelopment & Psychosis Section, the Lifespan Brain Institute (LiBI), and the Brain Behavior Laboratory (BBL), we are devoted to the study of brain and behavior throughout the lifespan.

The Penn Computerized Neurocognitive Battery (CNB) is a platform for remote administration of neurocognitive testing that is deployed worldwide (and outer space), with over 1,000 registered users deploying implementations in over 20 languages. The CNB team is seeking a motivated graduate to join us as a Project Coordinator. This is an excellent opportunity for someone eager to build a career in project management within a Scrum environment, supporting the delivery and ongoing operations of the PennCNB Application - a web-based and tablet-administered tool for assessment of neurocognitive and behavioral functioning used globally in genomic and clinical studies of various neuropsychiatric disorders.

The Project Coordinator will function as part of a multidisciplinary team, reporting directly to the Operations Lead under the supervision of Dr. Ruben Gur. The position supports researchers and investigators both within the section and globally. Core responsibilities span workflow optimization and support, client and product management, iLabs billing, project coordination, and administrative support across the software development lifecycle.

The optimal candidate is an organized communicator comfortable facilitating Agile ceremony, managing client-facing projects, and collaborating with both technical and non-technical stakeholders.

Job Description

Primary responsibilities include, but not limited to:

Workflow Optimization & Support:

+ Lead daily stand-up meetings and facilitate sprint planning, sprint reviews, and retrospectives

+ Support the project team in coordinating tasks across the software development lifecycle (SDLC)

+ Help manage project timelines, track progress, and remove roadblocks to keep delivery on schedule

+ Continuously improve team processes through structured retrospective feedback

Client & Product Management

+ Serve as liaison for CNB project clients, including information gathering, negotiation of project scope, account setup, battery configuration, and documentation

+ Ensure effective and timely communication with clients needing customer or technical support throughout the project lifecycle

+ Build and maintain detailed documentation for projects, users, and tests

+ Coordinate administrative and technical support across internal teams and external institutions

Billing & iLabs Administration

+ Handle billing data entry into iLabs for client projects

+ Ensure accurate record-keeping and timely invoicing aligned with project milestones

+ Coordinate with the Operations Lead to reconcile billing records and resolve discrepancies

Training & Documentation

+ Maintain the online CNB training platform with updated materials and new feature documentation

+ Provide feedback on mock video sessions from trainees and deliver in-person training as needed

+ Establish and maintain all necessary SOPs and documentation related to CNB project management

Additional Responsibilities

+ Assist with data management and data requests

+ Administer the CNB to research subjects as a backup for section studies

+ Assist the Dev Ops Team in delivering new features and debugging as needed

Prior experience in managing clients or software product management is a plus. Salary offers are made based on the candidate's…