Customer Success Manager

This range is provided by Harrington Starr. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

Annual Bonus

Direct message the job poster from Harrington Starr

We’re partnering with a fast-growing tech company on a mission to revolutionize the data room industry. With strong funding and ambitious plans, this remote role offers the chance to make a real impact in a dynamic startup environment.

Responsibilities:

• Manage 14-20 Tier 1 accounts ensuring onboarding, adoption, and renewals.
• Drive expansion and upsell with smaller clients.
• Serve as a trusted, white-glove advisor to senior GTM leaders.
• Collaborate across teams to identify growth opportunities and resolve issues independently.

Profile:

• 5+ years as a Customer Success Manager, ideally in a startup or high-growth SaaS.
• Passionate, hungry, and self-starter, able to work independently and hit the ground running.
• Strong in managing high-value accounts, with excellent communication skills.
• Tech-savvy, familiar with deal rooms, sales, and enablement processes.
• Fearless problem solver with a love for startup culture.

Why Join This Company?

• Rapid growth with clear career progression, aiming to expand the team significantly by 2026.
• Impactful role with visibility and influence at the executive level.
• Attractive stock options and benefits, including health, dental, and 401K.
• Be part of a remote-first company with a culture of agility, innovation, and high performance.

If you're a go-getter passionate about startups and eager to grow with a company on a trajectory to 3x quarterly growth, this is your chance. Apply now for more information.

Seniority level:
Mid‑Senior level

Employment type:

Full-time

Job function:
Business Development