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ServiceNow Architect
Job in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-07-08
Listing for:
Newlineinfo Corp - IT Services and IT Consulting
Full Time
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Systems Analyst
Job Description & How to Apply Below
Position: Service Now Architect (Workshops)
Location: Remote
Type: Contract
OverviewWe are seeking a Service Now Architect who can confidently lead enterprise-level workshops, drive future-state platform design, and guide business stakeholders through strategic decision-making. This role requires someone who can “walk in and own the room,” combining strong communication skills with deep architectural knowledge to shape the long-term Service Now roadmap.
Key Responsibilities- Lead and facilitate Service Now workshops with business and technical stakeholders, driving clarity, alignment, and actionable outcomes.
- Define and articulate the future-state Service Now architecture
, ensuring alignment with organizational goals and industry best practices. - Translate complex business needs into clear, scalable Service Now architectural solutions
. - Serve as a strategic advisor, helping leaders visualize what the platform should become, not just what exists today.
- Partner with implementation teams to ensure delivery aligns with the approved architecture and design strategy.
- Provide guidance on best practices, governance, platform scalability, and integration strategy.
- Communicate complex concepts in a simple, executive-friendly manner.
- Build credibility quickly and lead discussions with confidence, influence, and clarity.
Skills & Qualifications
- 10+ years of experience in Service Now, with at least 5+ years in an Architect or Lead role.
- Proven experience conducting Service Now workshops
, assessments, and design sessions. - Demonstrated ability to create high-level and detailed platform architecture diagrams and documentation.
- Exceptional communication, facilitation, and stakeholder engagement skills.
- Ability to lead organizations through complex design decisions and future-state planning.
- Strong understanding of integrations, workflows, data models, and platform governance.
- Comfortable supporting delivery teams post-workshop for solution validation.
Executive
Employment typeContract
Job functionInformation Technology
IndustriesIT Services and IT Consulting
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