Technical Support Specialist
Listed on 2026-07-08
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
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MANSTRACON is a specialized consulting firm dedicated to helping startups and SMEs bridge the gap between strategy and execution. Our team collaborates with founders and leadership teams to translate plans into performance, focusing on data-driven decision-making, streamlined processes, and hands-on support to drive faster, smarter, and sustainable growth.
Role Description
This is a full-time remote role for a Technical Support Specialist Technical Support Specialist will be responsible for providing technical assistance and support to customers, troubleshooting issues, and ensuring high levels of customer satisfaction through effective communication and problem-solving.
Qualifications
- Technical Support and Troubleshooting skills
- Analytical Skills for problem-solving
- Customer Support and ensuring Customer Satisfaction
- Experience in CRM integration and operational efficiency is a plus
- Excellent communication skills and ability to work independently and remotely
- Ability to prioritize and manage multiple tasks effectively
- Bachelor's degree in Computer Science, Information Technology, or related field
- Seniority level
Entry level
- Employment type
Full-time
- Job function
Information Technology - Industries Operations Consulting
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