Sr. Solution Architect

The Senior Solution Architect works across other Solution Architects for that client to oversee end-to-end solution or component design and implementation technical oversight through to transition into Production. The Senior Solution Architect would also support new business opportunities, including pre‑sales support and architecture and design support for that client.

Leads implementation of Acxiom solutions and/or manages complex change that significantly impacts an existing solution.

Ensures individualized solutions incorporate clients' and Acxiom's overall business strategy and technical vision.

Technical lead in all solution communications with the client, overseeing its progress throughout the implementation phase.

Activities are focused on client consulting for proposed changes, process improvements, issues, or research of client data inquiries.

An associate in this role is functioning independently as the technical Subject Matter Expert for the end-to-end solution and providing direction to other Solution Architects to complete the work.

They are expected to coordinate technical aspects of changes, issues, and research in a self-directed manner.

They are expected to provide solution consulting for the client and create and maintain a solution roadmap for future enhancements.

Assigned to projects for an existing Acxiom customer or a new logo, or assigned to an existing Acxiom customer requiring ongoing solution consulting for customer solution enhancement management. Responsible for cross‑solution or cross‑component impact assessment in the implementation of Acxiom solutions or solution enhancements for the assigned client, with emphasis on solution design and business requirements. Ensures the overall solution requirements and design incorporate Acxiom’s and the client's overall solution vision.

Responsible for the overall solution integrity of large and complex solutions, providing direction to other Solution Architects on technology and design choices. Engages in project communications with the client using a consultative approach. Anticipates obstacles and recommends solution options as they relate to the solution. Focuses on client value and satisfaction while balancing corporate objectives, feasibility, and scalability of the solution.

Gathers stakeholder requirements and transforms the information into a logical process flow. Researches possible approaches, evaluates cost, portability, compatibility, and usability, then engages in the most efficient solution method for the changes/solution. Ensures the solution design fulfills functional and technical requirements. Accountable for the accuracy, process, integrity, quality, and stewardship of client solution architecture. Maintains and enhances the roadmap for the client solution and maintains that solution roadmap with technical changes and direction, including Acxiom standard components, as often as possible.

Provides direction with technical and business stakeholder requirements and the overall project plan as it relates to the solution. Provides input into risk mitigation assessment. Ensures data solution design fulfills functional and technical requirements and can consistently meet progress against service level agreements (SLAs). Monitors solution enhancement/implementation progress in order to stay abreast of possible issues and future challenges. Maintains subject matter expertise in Acxiom and industry technologies, verticals, and lines of business in order to help align client business needs to products, solutions, and services offered.

Documents and shares best practices and case studies. Defines and adheres to Acxiom solution standards, estimates, processes, policies, and procedures. Utilizes standard methodologies to promote consistency and drives adherence to standards within designated teams. Familiar with other departments’ methodologies, including project management and development methodologies. Identifies areas of process improvement that drive profit enhancement and client value, and instills that mindset while contributing through others.

Consults, advises, and…