Director, ERP

Director, ERP Applications (7412)

Secure Your Future with SEPTA – A Leader in Transportation! The Southeastern Pennsylvania Transportation Authority (SEPTA) is the sixth-largest transportation system in the U.S., connecting communities across a 2,200-square-mile service region. SEPTA is at the forefront of innovation in the transit industry, ensuring reliable and efficient services while driving economic growth in the Philadelphia region. We are proud to be recognized as 2023 FORBES Best in State Employer Philadelphia Employer of Choice for 2024.

We are seeking to hire candidates for our Director, ERP Applications (7412).

OVERALL DESCRIPTION This position collaborates with the Information Technology Department's Senior Director to drive SEPTA leadership, SEPTA departments, technology, vendors, and end-users through a high-risk but very impactful transformation. The Director
- Enterprise Resource Planning (ERP) Systems is responsible for delivery of SEPTA's ERP, including creating and maintaining project plans. The position demands significant project coordination and resource management efforts, stakeholder and sponsor management activities, and oversight of almost au program resources. This role aligns the ERP's implementation with SEPTA'S goals through effective system implementation strategy, cross-functional collaboration, and end-to-end project management.

SPECIFIC RESPONSIBILITIES Leads the ERP program lifecycle from planning to implementation to stabilization. Leads, manages, and coordinates cross-functional project implementation teams comprised of SEPTA subject matter experts (SM Es), SEPTA staff, and third-party system integrators. Leads establishment of the ERP program's overall approach, including but not limited to milestones' creations and time frames that meet desired organizational goals. Creates, manages, and maintains complex, enterprise-wide, requirements-driven project plans;

leads activities that manage scope, schedules, budget, dependencies, and risks for SEPTA's Finance, Procurement and Supply Chain, Human Resources, and Payroll systems' implementations. Collaborates closely with SEPTA's selected system integrator for the ERP program; serves as primary point-of-contact {POC) for the system integrator throughout the ERP's implementation lifespan. Partners closely with ERP program stakeholders, e.g., SEPTA leadership, SEPTA lines of business, and system integrator(s}, to provide timely delivery of requirements­ based solutions across all project phases, which include but are not limited to analysis, design, build, test, and deploy.

Throughout the ERP program lifecycle, enforces SEPTA's desire for process and improvement and modification over system customization. Collaborates with Senior Director- IT and their direct reports to communicate program goals, objectives, and potential outcomes to all levels of the Authority. Works with Human Resources leadership and others within SEPTA to establish organizational change management plans, which include communications and training approaches, to facilitate smooth transitions to new systems and processes.

Tracks ERP program's progress against milestones and goals; develops a mechanism for doing so. Works closely with Information Technology SM Es to ensure trouble-free integration of ERP solutions with existing systems. Collects and manages project changes. Collaborates with SEPTA's selected system integrator and the Information Technology's Project Management Office (PMO) to establish and guarantee adherence to change control procedures. Performs other duties as assigned.

QUALIFICATIONS AND EXPERIENCE A bachelor's degree in information technology, Computer Science, Business Administration, or a related field is required; a master's degree is preferred. A minimum of ten (10) years of demonstrable experience in IT with a strong focus on cloud-based ERP systems, e.g., Microsoft Dynamics, Oracle, Peoplesoft, SAP, Workday, etc. is required. A minimum of seven (7) years of demonstrable experience managing large-scale ERP implementations is required;

experience with on-premises-to-cloud implementations a plus. A strong understanding of…