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Senior Zendesk Architect & AI Automation Lead

Job in Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: Vida
Full Time position
Listed on 2026-07-10
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 100000 - 130000 USD Yearly USD 100000.00 130000.00 YEAR
Job Description & How to Apply Below

Vida Health is looking for a high-level Lead Zendesk Administrator to lead the Member Services application ecosystem. This remote role requires extensive experience with Zendesk and AWS to design and deploy workflows that enhance operational efficiency.

The ideal candidate will bridge operations and product teams, proactively researching AI technologies to improve service channels. Strong communication skills and a commitment to diversity are essential in this vital position.

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Position Requirements
10+ Years work experience
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