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Senior Product Support Engineer, AI Security
Job in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-07-10
Listing for:
Proofpoint, Inc.
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
IT Support, Cybersecurity, Technical Support, Network Security
Job Description & How to Apply Below
Proofpoint, Inc. is seeking a full-time Staff Product Support Engineer to provide technical support for customers using Proofpoint AI Security solutions. The role involves responding to customer tickets, assisting via phone, email, and chat, and resolving technical issues related to software, networking, and hardware.
The successful candidate will have over 10 years of experience as a Technical Support Engineer, strong knowledge in network and endpoint security, and familiarity with Linux security tools.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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