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Senior SaaS Support Specialist; Tier II
Job in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-07-10
Listing for:
Travelnet-Solutions-Inc
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Travelnet-Solutions-Inc is hiring a Software Support Specialist - Tier 2 to provide advanced troubleshooting for complex customer issues. In this role, you will manage escalated tickets, collaborate with product teams, and mentor junior staff while enhancing your technical expertise in a supportive environment.
The ideal candidate will have a background in technical support with strong communication skills and experience with APIs. This position offers competitive wages and great benefits such as full medical and dental coverage, flexible PTO, and opportunities for professional growth.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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