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Epic Referrals​/Cadence Analyst

Job in Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: TEKsystems c/o Allegis Group
Full Time position
Listed on 2026-07-11
Job specializations:
  • IT/Tech
    IT Business Analyst, Systems Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
DJob Description:
Epic Cadence/Referrals Consultant


Job Title: Epic Cadence & Referrals Consultant

Position Overview

We are seeking an experienced Epic Cadence & Referrals Consultant to support Epic implementation, optimization, enhancement, and production support initiatives. The ideal candidate will possess strong functional and technical expertise in Epic Cadence and Referrals and have hands-on experience across the full project lifecycle, including implementation, build, testing, go-live support, optimization, and ongoing maintenance.

Required Certifications
  • Current Epic Cadence Certification
  • Current Epic Referrals Certification
  • Certifications must be active and in good standing with Epic Systems
Key Responsibilities
  • Lead and support Epic Cadence and Referrals implementations across healthcare organizations.
  • Design, configure, build, test, and deploy Epic Cadence and Referrals solutions.
  • Gather and analyze business requirements from operational and clinical stakeholders.
  • Translate business needs into Epic system design and workflow solutions.
  • Perform system build, configuration, validation, and integrated testing activities.
  • Develop and maintain documentation including workflow designs, build specifications, testing scripts, and training materials.
  • Support go-live planning, command center activities, and post-go-live stabilization.
  • Identify opportunities for workflow improvements and system optimization.
  • Troubleshoot production issues and provide ongoing application support.
  • Collaborate with cross-functional Epic teams including Prelude, Grand Central, HIM, MyChart, and Ambulatory.
  • Participate in change management processes and system upgrade activities.
  • Ensure compliance with organizational standards, Epic best practices, and regulatory requirements.
Required Qualifications
  • Bachelor's degree or equivalent combination of education and experience.
  • 5+ years of Epic Cadence and Referrals experience.
  • Active Epic certifications in both Cadence and Referrals.
  • Proven experience participating in multiple Epic project engagements.
  • Strong understanding of patient scheduling, referral management, provider access, and operational workflows.
  • Experience conducting workflow analysis and system design sessions with business stakeholders.
  • Excellent communication and stakeholder management skills.
Required Project Experience

Candidates must demonstrate hands-on experience in:

Epic Implementations
  • Full lifecycle Epic Cadence and Referrals implementations.
  • Requirements gathering, workflow design, build, testing, training, and go-live support.
  • At least one end-to-end Epic implementation preferred.
Build & Configuration
  • Cadence scheduling templates and provider scheduling configuration.
  • Referral record build and maintenance.
  • Decision trees, scheduling protocols, visit types, resource records, and provider records.
  • Integration and workflow configuration supporting patient access functions.
Optimization Projects
  • Workflow assessments and gap analysis.
  • Scheduling efficiency improvements.
  • Referral management enhancements.
  • Operational performance improvement initiatives.
  • Upgrade-related optimization and enhancement projects.
Production Support & Maintenance
  • Incident management and issue resolution.
  • Break/fix support and defect remediation.
  • Monthly maintenance activities and system upgrades.
  • Change requests and enhancement implementation.
  • On-call and post-go-live support experience preferred.
Preferred Qualifications
  • Experience with Prelude, Grand Central, MyChart, and Ambulatory modules.
  • Multiple Epic implementation experiences across different healthcare organizations.
  • Experience in large integrated delivery networks (IDNs), academic medical centers, or multi-hospital health systems.
  • Familiarity with reporting and operational metrics related to scheduling and referral management.
Desired Skills
  • Epic Build & Configuration
  • Workflow Analysis
  • Requirements Gathering
  • Integrated Testing
  • Go-Live Support
  • Optimization & Enhancements
  • Production Support
  • Stakeholder Management
  • Troubleshooting & Root Cause Analysis
  • Healthcare Operations Knowledge
Nice-to-Have
  • Epic proficiency or certification in additional access-related applications.
  • Experience with system upgrades and migration projects.
  • Exper…
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