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First-Response API Support Engineer; L1 - Markets
Job in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-07-14
Listing for:
United States Digital Space LLC
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
United States Digital Space LLC is seeking a customer‑focused Technical Support Engineer to be the first contact for API users during EU hours. You will diagnose issues, document steps, and escalate complex cases with clear reproduction steps to senior teams.
The role requires Python proficiency, strong technical communication, and experience with debugging tools. Startup experience and API familiarity are a plus; this is a remote role serving global customers.
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