Senior Technical Product Manager, Client Solutions

Job Description

The Senior Technical Product Manager will lead the development of digital products built on the Resilience
360 platform. These products may support consulting engagements or be delivered directly to clients as standalone solutions. This role will serve as a critical connector between consultants, clients, and technical teams—translating business needs into actionable product requirements and helping deliver scalable, repeatable, and commercially valuable solutions.

Responsibilities

• Gather client and consulting requirements and translate them into clear technical specifications, user stories, and acceptance criteria.
• Manage product backlogs, priorities, development milestones, and cross-functional dependencies across business, data, design, and engineering teams.
• Identify recurring client needs and convert them into reusable platform capabilities and standardized product offerings.
• Analyze delivery patterns, bottlenecks, and rework to improve development speed, quality, and predictability.
• Support product testing, client validation, release readiness, and user adoption.
• Maintain product documentation, roadmaps, and clear visibility into delivery progress, risks, issues, and key decisions.

• Proven ability to translate business requirements into actionable specifications for engineers, analysts, and data teams.
• Experience developing data, analytics, workflow, or client-facing platform products.
• Strong understanding of Agile delivery, backlog management, APIs, data integrations, and product lifecycle management.
• Excellent facilitation, problem-solving, and stakeholder management skills.

Education and Experience

• Minimum of 6 years of experience in technical product management, digital consulting, business analysis, or software product delivery.
• Experience in insurance, risk consulting, or professional services preferred.

The pay range for the role is $118,000 to $172,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.

Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.