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Senior Technical Support Specialist, Tier II — Cloud SaaS
Job in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-07-27
Listing for:
Remote Jobs
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Motorola Solutions is seeking a motivated Technical Support professional for Rapid Deploy, a cloud-native platform for public safety. You will manage Zendesk inquiries, troubleshoot SaaS issues, and collaborate with engineering to drive timely resolutions.
The role emphasizes customer care, SLA adherence, and weekend/on-call coverage as needed, with a base salary range and security requirements in CJIS environments.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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