PC/ Laptop Break Fix Tech
Listed on 2026-08-01
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IT/Tech
IT Support, Desktop Support, Computer Repair / Support, Technical Support
Field Computer Technician – Dell Support
Location:
Philadelphia, PA 19146 Pay Rate: $23–25/hr Mileage: 250–350 miles weekly (reimbursed during workday travel only) Vaccination Requirement:
Not Required Overtime
Terms:
Subject to overtime discounts (0.95x exempt; 1.35x non-exempt) and 10% discount after six months of service.
We are seeking a Field Computer Technician to support Dell laptop and desktop break-fix services throughout the metro and surrounding areas. Technicians will complete onsite hardware repairs, whole-unit swaps, and peripheral replacements while managing service tickets in real time using the company-provided phone. Reliable transportation and strong hardware troubleshooting experience are required.
Key Responsibilities- Perform break-fix repair services on laptops and desktops
- Replace components including: motherboards, LCD screens, hard drives, keyboards
- Complete whole-unit swaps and peripheral replacements
- Troubleshoot hardware and basic software issues
- Close service tickets in real time within the call management system
- Travel throughout the assigned metro territory to customer sites
- 1+ years of hands-on laptop and desktop break-fix experience
- Experience diagnosing Dell laptops and PCs
- General understanding of Microsoft applications
- Ability to resolve basic to moderate technical issues
- Must own a reliable vehicle and maintain valid car insurance
- Ability to pass background and drug screening
- Ability to complete required product training
- Computer building or repair background
- A+ Certification preferred
A+ certification is required by the client. Candidates without certification must obtain it within 90 days of starting employment.
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