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Technical Customer Success Engineer — Higher Ed
Job in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-08-03
Listing for:
Doist
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
IT Consultant, Technical Support
Job Description & How to Apply Below
Element
451 is seeking a Customer Success Engineer to bring deep technical expertise to post-sale engagements in higher education CRM. You will support handoffs from Implementation, empower AMs with platform knowledge, and lead technical discovery to translate customer needs into concrete solutions.
You will own escalations, facilitate technical sessions with Enrollment Ops and IT, and build reusable enablement assets to scale the CS team’s capabilities.
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