Senior Consultant - Digital Programme Management

Civiteq is a specialist consultancy working at the intersection of technology, change and public services. We support organisations delivering complex digital transformation programmes, including major ERP implementations. We help them to design, deliver and embed change that genuinely works for people.

We're known for our collaborative culture, deep subject‑matter expertise and practical, people‑centred approach to delivery.

The purpose of this role is to lead or support delivery across a range of customer engagements, acting as a subject matter expert in programme delivery.

You will be an enthusiastic individual with exceptional stakeholder management skills. You will be a strong and clear communicator utilising a broad range of consulting skills in high pressure environments. You will be a proactive, organised and result driven individual who uses their initiative to develop effective solutions to problems - always keeping the citizen at the front and centre of solutions.

It is essential that you can lead work streams and contribute to programme delivery.

Managing Delivery of Client Requirements and managing our delivery team. Responsible for being a trusted and credible advisor to our clients:

• Support the planning and mobilisation of programme work as defined in the SOW
• Conduct diagnostic/ discovery work and prepare recommendations and delivery plans for the customer
• Contribute to key programme meetings including kick off meetings and Programme Board
• Liaise with senior members of the client stakeholder group at key milestones such as Programme Board
• Support delivery teams and provide guidance to consultants as required
• Identify potential follow-on opportunities and escape through Delivery Lead or Principal Consultants

Civiteq is a specialist consultancy working at the intersection of technology, change and public services. We support organisations delivering complex digital transformation programmes, including major ERP implementations. We help them to design, deliver and embed change that genuinely works for people.

We're known for our collaborative culture, deep subject‑matter expertise and practical, people‑centred approach to delivery.

The purpose of this role is to lead or support delivery across a range of customer engagements, acting as a subject matter expert in programme delivery.

You will be an enthusiastic individual with exceptional stakeholder management skills. You will be a strong and clear communicator utilising a broad range of consulting skills in high pressure environments. You will be a proactive, organised and result driven individual who uses their initiative to develop effective solutions to problems - always keeping the citizen at the front and centre of solutions.

It is essential that you can lead work streams and contribute to programme delivery.

Managing Delivery of Client Requirements and managing our delivery team. Responsible for being a trusted and credible advisor to our clients:

• Support the planning and mobilisation of programme work as defined in the SOW
• Conduct diagnostic/ discovery work and prepare recommendations and delivery plans for the customer
• Contribute to key programme meetings including kick off meetings and Programme Board
• Liaise with senior members of the client stakeholder group at key milestones such as Programme Board
• Support delivery teams and provide guidance to consultants as required
• Identify potential follow-on opportunities and escape through Delivery Lead or Principal Consultants

• Responsible for leading customer engagements and ensuring it is delivered within the agreed internal resourcing model
• Responsible for reporting the financial position, ensuring data in Kantata is up to date and that the project is delivered within the agreed project margin
• Responsible for working with Lead PCs on resourcing requirements to enable successful delivery of the programme
• Contribute to Civiteq strategic objectives as required
• Act as an internal role model, a champion for our ways of working and an example in adherence to our internal policies

Responsible for developing and maintaining proactive, effective relationships with customers, partners and vendors, creating commercially beneficial opportunities for the business.

Work closely with Lead PCs and Directors to develop the toolkits, methodologies, case studies, thought‑leadership and collateral that will differentiate our organisation.

Provide skills transfer and formal training in specialist areas.

You will be responsible for maintaining relationships with senior individuals from the client - including programme directors and SROs where appropriate. You will maintain and manage relationships with any partners we work with and/or other suppliers on the programmes.

• Ability to create, manage, and deliver strategies for complex engagements.
• Exhibit strong interpersonal and relationship‑building abilities and be comfortable in…