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L1 Cybersecurity Support Engineer — Enterprise-Grade

Job in Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: United States Digital Space LLC
Full Time position
Listed on 2026-08-26
Job specializations:
  • IT/Tech
    Cybersecurity
Salary/Wage Range or Industry Benchmark: 54000 - 77000 USD Yearly USD 54000.00 77000.00 YEAR
Job Description & How to Apply Below

Abnormal AI is seeking a motivated technical support professional with 2 years of experience to support enterprise customers using Abnormal's Cloud Email Security, AI Security Agents, and SaaS Security solutions.

You will troubleshoot APIs, analyze logs, and collaborate with Engineering and Product teams to drive resolutions while delivering timely updates and post-mortem documentation. This role emphasizes customer trust and operational excellence.

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