Senior Specialist, Project Management, Ancillary Supply Systems

Responsibilities

• Lead and support ASM business systems, integrations, and related technologies.
• Serve as the ASM subject matter expert (SME) for system functionality, configurations, integrations, master data, and business requirements.
• Identify, coordinate, and drive resolution of system, process, and data issues.
• Provide proactive system support, issue management, and process optimization to ensure operational effectiveness.
• Partner with IT and system owners on enhancements, upgrades, and continuous improvement.
• Develop business requirements, test strategies/scripts, and perform User Acceptance Testing (UAT).
• Improve data quality, governance, integrity, and compliance.
• Create/maintain tools, reports, dashboards, and metrics for ASM execution and decision-making.
• Develop, manage, and report departmental performance metrics and KPIs.
• Maintain ASM-specific business tools and reporting solutions.
• Manage ASM master data and data governance to ensure accuracy, consistency, and compliance.
• Maintain and improve system/process documentation, training materials, and SOPs.
• Identify opportunities for process improvement, automation, and standardization.
• Contribute to ASM strategic planning and execution of departmental objectives.
• Provide guidance/training/support to internal and external stakeholders.
• Manage system deliverables, risks, issues, and action plans.
• Lead/support ASM and cross-functional projects from planning through implementation.
• Use data/analytics/metrics to identify trends and optimize processes.
• Support compliance reporting, audit readiness, and adherence to policies/regulatory requirements.

• Bachelor’s degree (preferred: IT, Business Systems, Supply Chain, or related).
• 3+ years supporting IT, business systems, clinical trial operations, supply chain operations, project management, or related.
• Experience with complex business systems, data management, integrations, and process improvement.
• Strong understanding of clinical trial, supply chain, procurement, inventory management, logistics, and operational planning.
• Ability to lead projects and influence stakeholders in a matrix organization.
• Translate business needs into functional requirements and system solutions.
• Strong analytical, problem-solving, communication, and stakeholder management skills.

• Experience with clinical trial systems, ERP (e.g., SAP), planning systems, reporting tools, integrations.
• Master data governance, business process design, digital transformation, automation.
• SDLC, testing methodologies, and change management.
• Advanced reporting/dashboard development and data analytics tools.

• Required:
  
  Business Systems, Change Management, Data Reporting, Logical Thinking, Operations Management, Personal Initiative, Process Improvements, Project Management/Planning, Risk Management, Stakeholder Communications, Strategic Planning, Technology Integrations.
• Preferred:
  Cross-functional projects/teamwork, external partners, supply chain.