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AI-Driven IT Service Delivery Lead
Job in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-09-04
Listing for:
Lincoln University of Pennsylvania
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Project Manager, IT Specialist
Job Description & How to Apply Below
Lincoln University of Pennsylvania is seeking a Manager of IT Service Delivery to lead the university's IT service desk and end-user support for students, faculty and staff. The role oversees incident and service request management, the endpoint environment across Windows and macOS, and a team of professional and student staff, with governance and security at the fore.
As the University adopts AI-assisted triage and self-service, the manager will expand automation, maintain auditability,
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