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L2 CRM Tech Support Specialist – B2B iGaming
Job in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-09-06
Listing for:
GR8_TECH
Full Time
position Listed on 2026-09-06
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
is seeking a Middle L2 Technical Support Specialist for our Engagement-CRM team. This remote role supports B2B operators, reviews requests, diagnoses issues via logs, and guides clients on system configurations using runbooks.
You will work with Jira for ticketing, analyze Kibana/Open Search logs, and prepare clear bug reports for Engineering. Strong troubleshooting, SQL basics, and English communication are essential;
Ukrainian or Russian is a plus.
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