Senior Atlassian Administrator

Senior Atlassian Administrator

We’re looking for a Senior Atlassian Administrator to join our Enterprise Tools team. This role owns Jira and Status page today, with the Atlassian platform growing as 1

Password does. You’ll be responsible for the architecture, configuration, workflows, governance, and day‑to‑day health of these tools across 1

Password’s engineering and business orgs. You bring an AI builder mentality to the work, using the right tools to help you move faster, solve problems earlier, and build things that last.

• Own the architecture, configuration, and governance of 1
  
  Password’s Atlassian platform, starting with Jira and Status page.
• Champion the strategy for clean data architecture and maintain platforms.
• Participate in the company’s Jira Council to align platform with organizational needs.
• Partner with engineering, product, IT, and security teams to build platform solutions.
• Design and enforce Atlassian governance standards (project policies, workflow standards, naming conventions, field usage, permission models).
• Build and maintain Jira automations to reduce manual work.
• Lead Atlassian tool onboarding for new teams and programs, creating training materials and running enablement sessions.
• Own vendor relationship and help shape platform roadmap.
• Identify technical debt, configuration drift, process gaps, build backlog.
• Partner with others in IT on integrations between Atlassian tools and other enterprise systems.
• Evaluate, manage, and audit third‑party apps and plugins.
• Document configurations, workflows, decisions and keep security and privacy front of mind.

• At least 6 years of hands‑on Jira administration in a large‑scale enterprise environment.
• Deep experience managing Atlassian Cloud Enterprise ecosystem.
• Expertise in Jira configuration (workflows, issue type schemes, permission schemes, notification schemes, custom fields, screens, components).
• Proven experience designing and governing Jira at scale.
• Strong Jira Automation skills, building complex rules.
• Solid understanding of Jira REST APIs, webhooks, and scripting (Python, JavaScript, Groovy).
• Experience with Status page administration;
  Confluence and Jira Service Management experience is a plus.
• Excellent communication skills across engineering, legal, etc.
• Experience aligning configuration with corporate compliance and audit standards.
• Experience vetting, implementing and governing third‑party marketplace apps.
• Familiarity with ITSM principles.
• Bias toward simplicity and sustainability; builds configurations that teammates can maintain.
• Profound respect for security and privacy, building access controls proactively.

Remote opportunity within Canada and the United States.

USA: $123,000–$172,000 USD base + benefits, paid time off, equity, incentive programs.

Canada: $117,000–$164,000 CAD base + benefits, paid time off, equity, incentive programs.

• Health, dental, 401(k) / RRSP, paid time off, equity grant, incentive programs.

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Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status.

Accommodation is available upon request during the recruitment process.