AI-Driven WFM & Capacity Planning Lead
Listed on 2026-09-25
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IT/Tech
AI Business & Operations
Gusto is seeking a senior workforce management planner to design and scale AI-powered forecasting and capacity planning systems. You’ll report to Planning People Empower and help shape how AI is adopted across forecasting, scheduling, and intraday operations.
Responsibilities include building scalable AI-enabled WFM workflows, data pipelines, governance, and partnering with Legal, Data, and Product to ensure compliance. Schedule coverage is 6am-6pm MT.
The AI-Driven WFM & Capacity Planning Lead position in the Management & Operations, Engineering, Other field is open for applications.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the AI-Driven WFM & Capacity Planning Lead role in the description above.
We appreciate your interest in this position.
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