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Telecom Technical Support Specialist - Bilingual EN​/FR

Job in Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: CallTower
Full Time position
Listed on 2026-10-02
Job specializations:
  • IT/Tech
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 53000 - 69000 USD Yearly USD 53000.00 69000.00 YEAR
Job Description & How to Apply Below

Inoria, a Call Tower company, seeks a Customer Support Specialist to deliver professional technical support for telecommunications solutions and CCaaS platforms. You will be the main contact, resolving inquiries, applying customer-specific solutions, and guiding projects to timely completion with a focus on customer satisfaction.

The role requires Windows, MS Exchange, Active Directory, SQL, and Genesys platform knowledge, plus strong communication and bilingual English/French skills.

We would love to welcome a new Telecom Technical Support Specialist - Bilingual EN/FR to our team in United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in United States.

This opportunity is part of our work in Management & Operations, Sales.

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