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Product Support Lead - AI-Powered Identity

Job in Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: Sumsub
Full Time position
Listed on 2026-10-02
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below
Position: Product Support Lead - AI-Powered Identity Experience

Sumsub seeks a Product Support Lead for Sumsub  own the end-to-end user support journey and align Product with Support. You will drive AI and human support interactions, update help content, and ensure smooth launches with support readiness.

You will work with the Head of QA Support and the Head of Reusable Identity, shaping a market-leading consumer support experience across global teams and customers.

The Product Support Lead - AI-Powered Identity Experience role at Sumsub is now open for applications in United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in United States.

This opportunity is part of our work in Sales.

The advertised compensation is 120..

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