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Bilingual Intake Specialist: Start-of-Care Advocate
Job in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-08-18
Listing for:
Alpaca Health
Full Time
position Listed on 2026-08-18
Job specializations:
-
Language/Bilingual
Bilingual -
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Alpaca Health is hiring a bilingual Intake Coordinator (Spanish/English) to guide families from first contact through the start of care. You will own the intake experience end-to-end, navigating insurance complexity and ensuring every family is set up for success with empathy and precision.
You will coordinate with billing, operations, and partnerships to move cases forward, communicate clearly about timelines and costs, and build trust while maintaining urgency.
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