Account Manager

Job-:
Wilmington, DE, United States;
Philadelphia, PA, United States Workplace:
Hybrid

Schedule:

Full time Posted:
Job Category:
Facilities Work Days:
Full Time Days Perform all duties and requirements associated with the ABM Account Manager position including but not limited to the items listed below.
• Work hours Monday - Fridays 2:00pm - 10:30pm with weekends & additional hours as needed.
• On-site management schedule may need to change periodically due to client request, project work, etc.
• Schedule Team Members for weekend project work as needed.
• Check in with Incyte site contact daily.
• Manage all ABM Team Members including day staff.
• Provide training to Team Members. Have all team Members sign off on training.
• Check on and verify Project and non-SOW work has been completed to ABM & Incyte standards.
• Visit Chadds Ford location minimum 1X monthly.
• Provide to Incyte schedule project & floor work, Schedule 1 month, 3 month, 6 month and 1 year. Schedule to be flexible to meet customer needs.
• Maintain shared file documenting floor and carpet cleaning.
• Perform 2 cleaning inspections daily and enter into SITE.
• Enter SWOP's min 5 weekly.

Qualifications Minimum of 3 + years of experience in the janitorial services space

Ability to manage a team

Pro-active and able to identify problems.

Responsibilities
• Review with Team Members ABM monthly Safety Training provided by ABM Risk and Safety or District Manager. Have All Team Members sign off on training.
• Review with Team Members ABM SOP's - 2 per month to be provided by Administrative Assistant or District Manager. Have all team Members sign off on SOP review.
• Provide and ensure all Team members review and sign off on daily Moment for Safety.
• Provide clear instruction to Team Members on assigned tasks, follow up to ensure task are completed.
• Provide corrective action to Team Members as needed.
• Ensure all SOW and project tasks are completed nightly.
• Make sure all autonomous vacuums are launched and cleaning all floors. 1801 2nd, 3rd, 4th floors.  1709 odd floors 1 night even floors the next night, alternating each night.
• Notify Incyte site contact when consumable supplies need to be ordered.
• Order and restock cleaning supplies, chemicals and equipment.
• Maintain all equipment in operating condition. Schedule maintenance & repair as needed.
• Provide daily reports to Incyte and ABM district manager on project and non-SOW work completed.  Include upcoming projects and timeframe for completion.
• Complete project and non-SOW work on time.

About the company
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.

ABM:
Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in…