Vice President , Federal Markets

Position: Vice President Growth, Federal Markets
Overview

The VP Growth, Federal Markets drives business growth across Neuro Flow's federal portfolio. Success in this role requires thriving in ambiguity, adapting to change, and maintaining a long-term commitment to Neuro Flow's mission to create a happier, healthier world. You'll think strategically and creatively about client experience to ensure satisfaction across the portfolio while serving as the senior executive for federal accounts.

Major Responsibilities

* Establish and maintain executive-level relationships with senior leaders at existing and potential clients, internal stakeholders, and strategic suppliers

* Provide executive oversight of the federal portfolio, serving as the focal point for accountability and escalation

* Achieve service excellence in delivery and operations while meeting NPS targets

* Drive innovation and growth to meet evolving customer needs

* Support renewals and identify add-on growth opportunities

* Coordinate with Public and Commercial Growth teams on new business opportunities to achieve growth and financial targets

* Represent Neuro Flow at industry meetings and conferences through participation and thought leadership

* Collaborate on identification and prioritization of product and service offerings

* Lead matrixed teams to accomplish performance objectives

* Champion enterprise-wide priorities and initiatives

Qualifications

* 10+ years of federal government experience

* 5+ years of health technology experience

* Proven track record working with federal government customers in healthcare technology

* Existing relationships with federal government leaders in the portfolio

* Experience leading technology initiatives

* 10+ years managing relationships with multiple external clients across different geographies

* Strong executive-level communication skills, including formal presentation and negotiation

* Demonstrated ability to oversee client deliverables in highly matrixed environments

* Proven organizational skills with ability to work flexibly in ambiguous situations

* Willingness and ability to travel up to 50%

* Bachelor's degree or equivalent experience

* Ability to secure PIV Card and federal clearance

Competencies

* Relationship management

* Leading through ambiguity

* Vision and strategy formulation

* Conflict management

* Federal contract acumen

Company Benefits:

* Applicable for full time employees

Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages.