Operations Supervisor

Founded and family-owned since 1896, Rhoads Industries is a total solution provider of industrial fabrication, mechanical/maintenance and maritime services. In addition to our field service and project skilled labor, Rhoads has expansive shipyard facilities and over 300,000 square feet of heavy manufacturing space located in The Navy Yard in Philadelphia. Rhoads' capabilities enable our customers to achieve superior results by deploying our diverse, highly skilled workforce and fabrication capabilities across commercial, government and maritime projects, all backed by state-of-the-art resources and a 100+ year legacy of leadership.

As a member of the Rhoads team, you'll join a quickly growing team of energetic, skilled tradespeople and professionals who are committed to delivering exceptional products and services to our customers across every market we serve. We are building on our success across more than a century by continuing to grow an innovative company dedicated to building exciting careers. Come join our journey, and experience what it means to be Done Right with Rhoads.

The Operations Supervisor is responsible for overseeing daily operations within the manufacturing or industrial facility, ensuring that production goals are met efficiently, safely, and within quality standards. This role involves managing a team of workers, coordinating activities across departments, and implementing process improvements to optimize productivity and operational effectiveness. The Operations Supervisor plays a key role in maintaining a safe work environment, adhering to company policies, and driving continuous improvement initiatives.

This is a non-union role.

The Operations Supervisor role requires flexibility in working hours including nights, weekends, and overtime as business needs dictate.

What You Will Be Doing
Operational Oversight:

• Monitor daily operations to ensure that processes are executed efficiently and in compliance with company policies and industry regulations.
• Implement and enforce safety protocols and procedures to maintain a safe working environment.
• Oversee parts and component management to streamline and support Operations and Production activities

Quality Control:

• Ensure that products or services meet quality standards and specifications.
• Address and resolve quality issues or defects promptly.
• Conduct regular inspections and audits to ensure compliance with quality control standards.

Staff Management:

• Supervise and lead a team of employees, including scheduling, training, and performance management.
• Conduct regular performance reviews and provide feedback to staff to ensure productivity and adherence to company standards.
• Resolve employee conflicts and address any issues related to job performance.

Process Improvement:

• Identify areas for improvement within operations and recommend changes to enhance efficiency and effectiveness.
• Analyze operational data to assess performance and identify trends or issues.
• Implement best practices and standard operating procedures (SOPs) to streamline operations.

Reporting and Documentation:

• Prepare and submit regular reports on operational performance, including production metrics, safety incidents, and staffing levels.
• Maintain accurate records and documentation related to operations, inventory, and personnel.

Customer Service:

• Address customer complaints or concerns related to operational issues and work to resolve them in a timely manner.
• Ensure that customer satisfaction is maintained through effective service delivery.

Compliance and Safety:

• Ensure compliance with all relevant laws, regulations, and industry standards.
• Conduct safety training sessions and ensure that all staff adhere to safety protocols and procedures.

Your Background

• High School/GED preferred. Education and/or training (i.e. Technical School, Apprenticeship, degree in any engineering discipline) preferred.
• 1+ years of proven experience in a Group Leader, Foreman, General Foreman, or similar crew leadership role required.
• Previous supervisory experience in a structural shipyard or construction environment. Experience supervising in Ship fitting, Welding, and/or Fabrication environments highly preferred.
• Must be willing to work flexible hours, including nights, weekends, and overtime as business needs dictate.
• Within 90 days, must be able to pass operations supervisor training courses and skills tests.
• Must possess strong PC skills including proficiency with Microsoft Office Suite.
• Relevant certifications (i.e. Lean Manufacturing, Six Sigma, OSHA 10/30) are a plus.
• Proven track record of managing teams and executing operational processes.
• Experience with production planning, quality control, and safety management.
• Strong leadership and management abilities.
• Excellent problem-solving and decision-making skills.
• Solid understanding of quality control standards and safety regulations.
• Ability to analyze data and generate actionable insights.
• Proficiency in blueprint and drawing interpretation.
• Good organizational, presentation and…