Impact Director

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

Work Location:

Hybrid On-Site/Remote

Position Overview

Position Overview

* Compensation for this position is in the $75,000 - $85,000 range.

* The anticipated start for this position is February/March 2026.

* This is a year-round, hybrid position. Impact Directors are required to work a minimum of 3 days per week in-person, including visiting the schoolhouse or working from the office. l visits will occur 2-3 days a week

Application Requirements

(1) Professional resume

(2) Separate document answering the following three questions. To be considered, answer all three questions in your application.

(2a) As an Impact Director, you'll lead a team of 3-5 Impact Managers and school partnerships with up to 50 Student Success Coaches. Please describe your experience managing people, including the types of roles you supervised, the setting, and the approximate size of the team.

(2b)
The  oversee the delivery and monitoring of school-based services to ensure that annual impact, partnership, and safety goals are met in compliance with organizational standards and best practices. Please describe relevant experiences that prepare you to lead and monitor program delivery at this level.

(2c) The  manage all school partner relationships within the school portfolio. Please share an example of how you built, strengthened, or sustained an external partnership, and what actions you took to support its success.

Job Description

City Year Philadelphia seeks an Impact Director who is responsible for the overall management of three to five Impact Managers and school partnerships with up to fifty committed, idealistic Student Success Coaches (SSCs, also known as Ameri Corps Members/ACMs). Reporting to the Managing Director, Impact (MDI), the Impact Director () is responsible for collaborating with director-level colleagues in the Impact Department and across City Year Philadelphia.

The Impact Director guides and supports partnerships and vision, while creating successful environments to bolster measurable impact.

The  work closely with the Impact Director team to train, implement, and evaluate outcomes of the strategic plan and student data, while ensuring that Ameri Corps, City Year, and District goals are met. The  also ensure the fidelity of Whole School, Whole Child (WSWC) model implementation. Additionally, the  be responsible for strategically identifying, building, resourcing, and cultivating key stakeholder relationships to drive success of the Impact Department and City Year Philadelphia.

The  also serve on the Site Leadership Team, helping to drive and support site-wide initiatives and projects.

What You'll Do

Impact Manager (IM) Supervision and Student Success Coach (SSC) Support - 45%

* Develop, manage, and coach a team of 5-7 Impact Managers through daily contact, school visits, weekly check-ins, goal-setting and planning, performance reviews, and professional development opportunities

* Provide guidance on meeting monthly, quarterly, and annual Impact goals and administrative deadlines

* Support Impact Managers in managing SSCs and in ensuring compliance with all Ameri Corps standards and policies

* Build a collaborative team among Impact Managers and school team portfolio through "village meetings" and initiatives, facilitate sharing of best practices across teams

* Manage and lead the Senior Impact Managers' learning track, interview process, ongoing operations and professional development planning

* Partner with the Managing Director, Impact (MDI) and Impact Director Team (IDT) to ensure execution and compliance with all Ameri Corps and City Year requirements, policies, and audits

* Collaborate with Impact Director Team (IDT) to establish a training vision and execution plan, providing support for SSC trainings as needed

* Coach Impact Managers and SSCs through team management, accountability, and standards issues, including disciplinary actions

* Develop and manage the late night, extra hours process for SSCs to earn extra hours towards successful completion of the service year

Service Impact and Evaluation - 25%

* Oversee the delivery and monitoring of City Year Philadelphia's school-based service to ensure that annual impact, partnership, and safety goals are met and all activities comply with organizational standards and best practices

* Oversee and support IMs' review of SSC weekly hours report, tracking SSCs hours and days off to ensure compliance and on-track service hours completion

* Create sustainable systems to execute strong After school Program (ASP) programming

* Facilitate ASP training and content enhancement for Impact Managers

* Ensure high safety standards for all in-school, after-school, and out-of-school activities where City Year is the lead partner, or where…