Enhanced Clinical Service Coordinator Supervisor

Description

Position: Enhanced Clinical Service Coordination (ECSC) Supervisor

Salary Range: $56,550 - $68,250 annually

Schedule: M-F 9a to 5p, with flexibility to meet the needs of the team and those served. Work hours are based on the needs of the program.

Location: Greater Pittsburgh Area

Devereux TCV Community Services is Hiring for an Enhanced Clinical Service Coordination (ECSC) Supervisor!

This position plays a critical role in fulfilling the mission of our Service Coordination department and Devereux TCV Community Services by providing a varying range of responsibilities for human, physical, and financial resources. The chosen candidate must have the ability to work independently, and as a member of a team, to facilitate the accomplishment of clear outcomes in full compliance with assessments, service planning, and billing in accordance with all relevant policies and procedures.

We are looking for a compassionate individual who believes in a strength-based approach and uses positive practices to help guide their everyday activities.

• Lead and manage team operations to ensure quality, culturally competent service delivery.
• Oversee staff coverage, workflow, and productivity to maintain efficient operations.
• Recruit, train, supervise, and develop staff to meet performance standards and enhance service quality.
• Maximize revenue by optimizing service delivery processes and developing clinical groups.
• Support integrated service delivery through collaboration and communication across programs.
• Design and implement programs based on community needs and partnership opportunities.
• Promote continuous improvement by addressing service gaps and ensuring client satisfaction.
• Foster a team-oriented, mission-driven culture through clear communication and collaboration.
• Provide direct clinical services (individual/group therapy) and ensure compliance with documentation, supervision, and regulatory standards.
• Offer 24-hour crisis supervision/back-up support as scheduled.

Devereux is proud to offer ASCEND - the first career accelerator program exclusively designed to give behavioral healthcare workers - the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes tuition and student loan repayment!

EDUCATION & EXPERIENCE :

• Master’s Degree in Social Work, Psychology, Counseling or a related CLINICAL discipline.
• At least five (5) years of progressively responsible experience in social services required; at least two (2) years of management and counseling experience recommended.
• Act 33/34 (PA State Criminal and Child Abuse) Clearances and FBI Clearance.
• Valid PA driver’s license and driving history of three (3) years with MVR required.

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

#sponsored

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.

Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.

With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner…