Senior Manager, Packaging Operations

Senior Manager, Packaging Operations

The Senior Manager, Packaging Operations is accountable for achieving the production schedules with focus on work quality and compliance. The Senior Manager is a vibrant leader who is present on the production floor, and should create and maintain motivation and empowerment of team members, as well as promote a continuous improvement environment. Additionally, this Senior Manager is expected to oversee a team of technical writers within the department for documents such as Batch Records, SOP's, work instructions and investigations.

This role will also ensure thorough technical training of Packaging operators, line leads, and supervisors to ensure proper understanding of procedures and technical information.

Responsibilities include achieving the agreed manufacturing schedule through effective oversight of the packaging floor, facilitating Packaging department staffing meetings, generating action plans impacting Packaging departments KPI's, presenting departmental metrics and action plans in management staff meetings, coordinating with other departments to resolve conflicts, potential problems, and ensure work orders and projects are successfully completed, actively coaching all team members promoting continuous improvement and overall team development and cross-training, interacting with clients as needed, handling deviation investigations of high complexity when needed, directly managing and coaching Packaging Supervisors and Packaging Quality Specialists (technical writers), adhering to cGMP guidelines as well as the CFR, maintaining consistent and effective communication with Supervisors, Packaging support staff, and leadership, providing continuous feedback and development opportunities relating to Supervisors and key personnel, continuous analysis of current Packaging processes and procedures, proposals for improvements, implementation, and follow-through on agreed upon changes, following all documentation procedures assuring that paperwork is in accordance with all company and regulatory standards, continuous development, analysis and utilization of established departmental performance data programs to achieve departmental goals, understanding implications of departmental downtime and inefficient processing, contributing to Packaging planning and budgeting, and performing other tasks as required.

Experience, education, and skills required include a Bachelors degree in an engineering, mathematical, or life sciences discipline, 5+ years' experience in GMP Packaging environment, thorough knowledge of bottle and/or blister packaging, including experience with serialization, 3+ years of formal people management experience, experience with resource planning in packaging or manufacturing, continuous improvement and/or Lean Six Sigma experience, technical writing skills (i.e. Change Controls, Investigations or Protocols);

deviation management, investigation writing and CAPA development, excellent interpersonal written and oral communication skills, proficiency in Microsoft Office and general technical aptitude; working experience with ERP systems, strong analytical and problem-solving experience, and proven ability to motivate teams and manage conflict.