Service Coordinator-HUB

Job Description:
Service Coordinator

Position Title
:
Service Coordinator

Reports To
:
Hub Director

Location
: NE Phila., Quakertown, Maple Glen, Chester, Phoenixville

Employment Type
:
Full-Time exempt

The Archdiocese of Philadelphia and its entities is a Roman Catholic religious

organization and employees are expected to respect and conduct

themselves in accordance with the values, teachings, and morals of the Roman

Catholic Church.

Job Overview

The Service Coordinator will play a pivotal role in supporting the mission of the Church of Philadelphia by managing and coordinating the efforts of volunteers. This individual will ensure that volunteer programs align with gospel values, foster community engagement, and provide meaningful opportunities for individuals to contribute their time and talents. The ideal candidate is a highly organized, compassionate, and mission-driven professional with strong interpersonal and communication skills.

The person in this role will report to the Hub Director and in collaboration with the Pastor and the Strategy Office.

Key Responsibilities:

Volunteer Recruitment & Onboarding:

• Develop and execute strategies to recruit a diverse and passionate group of volunteers.
• Organize outreach efforts, including presentations, events, and digital campaigns in coordination with the Communications Manager, to attract new volunteers.
• Facilitate orientation and training programs to equip volunteers with the knowledge and skills needed for their roles.

Volunteer Management:

• Nurture a cadence of prayer among Volunteers
• Schedule and assign volunteers to projects and tasks based on their skills, interests, and availability.
• Provide ongoing support, guidance, and mentorship to ensure a positive volunteer experience.
• Monitor and evaluate volunteer performance, offering constructive feedback and recognition for achievements.

Program Development:

• Collaborate with leadership to develop and expand volunteer initiatives that align with the Parish leadership.
• Identify and address community needs by creating opportunities for service that align with Catholic values.
• Ensure compliance with policies, procedures, and safety guidelines in all volunteer activities including safe environment compliance.

Relationship Building:

• Act as the primary liaison between volunteers and the Parish.
• Foster strong relationships with community members, parishioners to enhance volunteer programs.
• Organize appreciation events and recognition initiatives to celebrate volunteer contributions.

Administrative Duties:

• Maintain accurate records of volunteer hours, activities, and feedback using appropriate tools or systems.
• Prepare regular reports for leadership on the impact and effectiveness of volunteer programs.
• Manage budgets related to volunteer activities and secure resources as needed.

Qualifications:

• Bachelor’s degree in nonprofit management, social work, or a related field preferred, or equivalent experience.
• Minimum of 2 years in volunteer coordination, program management, or a similar role; experience in faith-based or nonprofit settings is a plus.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficiency in using volunteer management software and office tools.
• Ability to work collaboratively and independently in a dynamic environment.
• Commitment to the values and mission of the Church of Philadelphia.
• Compassionate, empathetic, and culturally sensitive approach to working with diverse groups.
• A proactive problem-solver with strong leadership abilities.
• Compliance with Safe Environment policies.

Key Attributes

• Passion for the organization’s mission and vision.
• Exceptional interpersonal and communication skills.
• Innovative thinker with a solutions-oriented mindset.
• Commitment to financial stewardship.
• Some nights and weekends will be required.
• Bi-Multilingual preferred.

• Occasional travel may be required to support outreach efforts or oversee projects.

Compensation & Benefits

• Salary commensurate with experience.
• Health, dental, and vision insurance.
• Paid time off, including vacation, sick leave, and holidays.
• Opportunities for professional development.

How to Apply

Interested candidates should send their resume, and a cover letter detailing their alignment with our mission.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 25 lbs.