Penn Global Nurse: Signature Services

Penn Global Nurse:
Signature Services

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Entity:
Corporate Services Department:
Corporate Patient Services

Location:

3400 Civic Center Blvd. Centrex Ground

Hours:

On-site, M-F, Daylight

Summary:

Penn Global Nurse – Signature Services

Provides clinical coordination for international patients seeking or receiving care at Penn Medicine through Penn Global Medicine. In collaboration with the Medical Director, the nurse reviews referrals to identify appropriate Penn Medicine specialists and facilitates the process to determine acceptance for care. The role supports patient assessment and care coordination prior to arrival and throughout treatment at Penn Medicine, including triage of clinical concerns, coordination of procedures, and hospital admissions when necessary.

The nurse serves as a liaison between clinical and administrative teams and provides treatment updates to embassies and international sponsors as appropriate. Responsibilities also include support of post-care services and ensuring appropriate follow-up care after treatment at Penn Medicine.

Accountabilities

• Provides clinical oversight and coordination for international and complex patients across the continuum of care, supporting safe, timely, and well-integrated treatment planning.
• Synthesizes medical information into clear clinical summaries and professional correspondence to facilitate decision-making by physicians, sponsors, referring providers, and external stakeholders.
• Partners with interdisciplinary teams to support care transitions, treatment authorization processes, and continuity of care across the Health System and geographic locations
• Supports ambulatory care operations through clinical guidance, coordination, and intermittent participation in patient care activities as needed.
• Serves as a key liaison between patients, clinical teams, and international sponsors to ensure alignment of expectations, communication, and care plans.
• Performs clinical oversight of active cases to promote high-quality documentation, interdisciplinary alignment, and timely progression of care plans across internal systems and care teams.
• Supports clinical review and triage of international referrals, evaluating available medical information to help determine appropriateness, urgency, and potential care pathways.
• Partners with physicians and program leadership in the clinical coordination of Virtual Second Opinion cases, assisting with information synthesis, case preparation, and follow-through.
• Applies evidence-based nursing judgement to identify risks, anticipate barriers to care, and support safe progression of treatment plans.
• Participates in related national and local professional nursing organizations, reviews literature and assess trends in patient care needs and development of services and resources to meet these needs.
• Performs nursing techniques proficiently by maintaining accurate documentation, using appropriate channels of referral and working effectively with other health care team members.
• Assessment of patient's ability to navigate through the healthcare system and identify potential barriers. Guide patient through the healthcare system including:
• Appropriate referrals to nutrition support, social work, financial counseling, psychology, rehab and/or palliative care. Ability to communicate among specialty practices with the healthcare organization- build relationship with physicians and staff.
• Screens and informs patients who may be eligible for clinical trials for advancement of practice.
• Advocates and facilitates access to the appropriate services to individuals with disabilities and advocate for equal…