Software Quality Analyst

Software Quality Analyst

At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our purpose is to advocate for and improve the overall well-being of those we serve, through balanced treatment of the mind and body. When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others - and it shows.

From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives.

At Lucet, we're committed to creating a workplace where top talent thrives both personally and professionally. We offer a dynamic, mission-driven environment where your work has real impact, your unique background and experience are valued, and no two days are alike. If you're passionate about meaningful work and delivering impactful results, we encourage you to apply! We support our team with a competitive compensation and benefits package, including:

• Annual compensation between $80,000 - $92,000, plus an annual performance-based, discretionary incentive.
• Comprehensive health benefit options: medical, dental, and vision coverage
• 401(k) with competitive employer match
• Company-paid life and disability insurance
• Paid parental leave and wellbeing incentives
• Generous paid time off, including volunteer time
• Flexible spending accounts for healthcare and dependent care
• Professional development opportunities and tuition reimbursement
• Remote work flexibility (role-dependent)
• Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued.

The Software Quality Analyst is responsible for ensuring the quality, reliability, and readiness of web-based applications throughout the software development lifecycle. This role partners closely with product, engineering, and business stakeholders to analyze requirements, design and execute comprehensive test strategies, and identify risks early in the delivery process. The Software Quality Analyst performs a range of testing activities—including functional, regression, integration, and end-to-end testing—to validate system behavior, surface defects, and support high-quality releases.

In addition to hands-on testing, this role actively contributes to Agile teams, supports user acceptance testing, promotes continuous improvement of QA practices, and helps ensure quality standards are met from initial concept through deployment and production support.

Test Strategy & Quality Execution

Develop and maintain comprehensive test strategies, plans, and cases aligned to business and technical requirements, ensuring full SDLC coverage.

Execute manual and automated testing (functional, regression, integration, end-to-end, post-deployment), leveraging tools like Postman and Playwright to drive efficiency and quality.

Defect Management, Risk, & Reporting

Identify, track, and validate defects; partner with engineering to troubleshoot issues, verify fixes, and support production as needed.

Assess risk, adapt to changing priorities, and provide clear reporting on test execution, defect status, and deployment readiness.

Collaboration, UAT, & Operational Support

Collaborate cross-functionally in Agile ceremonies and during UAT to ensure alignment with product, engineering, and business stakeholders.

Support global and release operations through off-hours testing, early-morning collaboration with offshore teams, and continuous improvement of QA standards and metrics.

Who You Are

Required Qualifications

Bachelor's degree in Computer Science, Information Systems, or a related field or equivalent practical experience in software quality assurance.

Demonstrated experience as a mid-level QA Engineer or Analyst, contributing to end-to-end testing efforts across multiple releases.

Strong understanding of the software development lifecycle (SDLC) and quality assurance principles within Agile/Scrum environments.

Hands-on experience designing and executing test…