Cafe Supervisor | Part-Time | Miller Theater

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Café Supervisor is responsible for overseeing the food & beverage serving of guests in the performing arts center at café or lounge and occasionally portable food and beverage vending locations. The Cafe Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Cafe Supervisor will assist the General Manager and the rest of the OVG leadership team with projects including training, inventory and special events.

The Cafe Supervisor must maintain excellent attendance and be available to work events or regular café/ restaurant business hours as scheduled per business need.

This role pays an hourly rate of $25.00-$27.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until May 22, 2026.

About the Venue

In 2024, The Philadelphia Orchestra and Kimmel Cultural Campus introduced the Ensemble Arts Philly brand name to improve clarity to the audience experience, across our physical spaces and online. This new brand represents a wide variety of genres including Broadway, comedy, theater, jazz, dance, and family presentations across our three venues: the Kimmel Center for the Performing Arts, the Academy of Music, and the Miller Theater.

More than our three iconic buildings, Ensemble Arts Philly brings our great city together and brings talented artists together with experiences as diverse as our region. Our rich history spans over a century and a half, representing a generations-long commitment to presenting the transformative power of the arts to Philadelphians.

Curtain Call Cafe inside the Kimmel Center provides a refined cafe and lounge experience for neighborhood diners and theater goers as well.

Coffee by day and lounge by night the Cafe offers specialty coffees and light bites with a full service bar inside the Kimmel Center Plaza near the renowned Perelman Theater and Marian Anderson Hall.

Responsibilities

* Assist in proper set-up of the cafe prior to opening. Set-up duties may include: verifying opening inventory, assigning duties to café and lounge workers (employee) ensuring sanitation standards are met, verifying that the café, bar and kitchen is fully operational, ascertaining levels of food production based upon projected guest attendance has been met; assuring that the staff has followed proper procedures for handling of cash.

* Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of daily and nightly business.

* Training new & current employees with regard to property, procedure & best practices.

* Willing to cover / back-up any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with event needs, as directed.

* Ensure work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents. Relays safety/health issues to management immediately.

* Ensure event staff are aware of work place expectations; provide on-going assistance, training and mentoring to event staff and volunteers; promote a positive, enthusiastic and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback.

* Assist and execute inventory count and management, producing goods order counts.

* Assist in receiving and proper and neat storage of inventory.

* Ability to obtain working knowledge of all existing resource locations: geographical locations, inventory, equipment, evacuation procedures, adjacent employee and guest areas and…