Optical Manager

BJ's Wholesale Club, renowned for delivering superior products at low prices, is seeking a dedicated Optical Manager to oversee the daily operations of our in-house optical department. This role is crucial in ensuring that our commitment to high-quality healthcare services is met with the same rigor as our retail offerings. The Optical Manager will be responsible for managing staff, ensuring patient satisfaction, and upholding the standards of optical care that our members depend on.

Responsibilities

• Oversee daily operations of the optical department within the store.
• Manage, train, and evaluate optical staff to ensure expertise in optical standards and customer service.
• Collaborate with store management and healthcare providers to ensure seamless integration of services.
• Maintain adequate inventory levels and ensure the use of proper equipment and materials.
• Stay current with the latest trends in eye care and eyewear products.
• Develop and implement strategies to increase patient base and overall sales within the department.
• Ensure compliance with all health care laws, organizational policies, and professional standards.

Required Skills

• Strong leadership and management skills
• In-depth knowledge of eyewear products and optical health
• Excellent communication and interpersonal skills
• Proficiency in managing business operations, including budgeting and inventory management
• Ability to provide exceptional patient care and customer service