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Senior SaaS Account Lead — Revenue Ownership & Growth

Job in Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: Customer.io
Full Time position
Listed on 2026-08-16
Job specializations:
  • Sales
    Account Manager, Customer Success Management, SaaS Sales
Salary/Wage Range or Industry Benchmark: 144000 - 229000 USD Yearly USD 144000.00 229000.00 YEAR
Job Description & How to Apply Below

Customer.io is seeking a Senior Account Manager for our AMER team. You’ll own a portfolio of mid‑market and enterprise accounts, driving renewals and expansion while mitigating churn.

You’ll help customers adopt Customer.io strategically, articulating ROI and building trust across multiple stakeholders. You will forecast renewals and expansions with a repeatable approach, cultivating relationships from operators to VPs and collaborating closely with Customer Success and Sales on deals.

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Position Requirements
10+ Years work experience
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