Territory Application Specialist

Territory Application Specialist (Boston, MA)

OSG USA, INC. isa leading manufacturer of taps, endmills, drills, and indexable cutting tools. OSG also serves the fastener industry by offering a complete line of thread rolling, flat, cylindrical, and planetary, rack and trim dies. The company markets its products to numerous industries including automotive,die mold,aerospace,energy,heavy industryanddental.

We are seeking an experienced Territory Application Specialist in the greater Boston, MA area to join our growing team! A Territory Application Specialist is responsible for maintaining and growing sales by providing technical expertise and application support with OSG products while fostering relationships through the engagement of customers. Engagement primarily involves end-user interaction, followed by distribution partner collaboration. This position will focus on winning applications at end-users utilizing the individual's machining background independently or in conjunction with a Territory Sales Manager.

• Provides on-site and remote technical support to existing and potential customers to enhance the application of products
• Conducts regular technical consultations with both end users and distributors to ascertain and fulfill their technical requirements
• Secures opportunities to offer solutions tailored to customer requirements
• Ensures timely follow-up on proposals and queries submitted to customers
• Develop professional relationships with key stakeholders involved in the product application process
• Utilizes OSG CRM system daily to continuously log and update information on support activities, including customer interactions, technical issues addressed, and feedback on product applications
• Provides internal reports on technical challenges and solutions, including cases where business was not secured
• Delivers training sessions for both end users and distributors on product applications and optimizations
• Demonstrates technical solutions through testing, documentation, and support, facilitating the effective use of OSG products in customer operations to close sales opportunities
• Documents process enhancements via cost savings analyses and adeptly communicate the outcomes to demonstrate the value of the products employed
• Keep abreast of market trends and technological advancements in the cutting tool industry to inform team strategies and stay competitive

• Five years of machining experience in a manufacturing environment
• Ability to set up and program CNC machines
• Competent communication skills, time management, self-motivated, self-starter, personable, and well organized
• Basic computer skills including ability to utilize Microsoft 365
• High school diploma or equivalent
• Must live in their assigned territory
• Valid state motor vehicle operator's license
• The ability to travel by air and overnight, including entertainment of customers in the assigned territory is required

• Adequate presentation and public speaking skills
• Proficient in Microsoft (Excel, Word, PowerPoint, and Outlook)

• 401K Tax Deferral & Profit-Sharing Plan with full employer match up to 6%
• Wellness Program Incentive
• Flexible Savings Account (for medical and dependent care)
• Company-paid Employee Basic Life/Dependent Life Insurance
• Company-paid Short-Term and Long-Term Disability
• Up to 15 PTO days in your first year
• Up to 3 Flex days
• 10 paid holidays
• Employee Assistance Program

• Salary ($65,000 - $90,000) + sales commission pay
• Company car + cell phone reimbursement

Reports to:

District Sales Manager

We welcome the opportunity to talk with you about becoming a part of our team. Learn more about OSG USA, Inc. at