Strategic CSM: End-to-End Account Ownership & Growth
Listed on 2026-09-24
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Sales
Customer Success Management, Account Manager, Client Relationship Management
HeadHR is seeking a Customer Success Manager in the United States to own end-to-end book of B2B SaaS accounts, driving retention, expansion, and renewals. You will lead QBRs with senior stakeholders and ensure SLAs are met, while surfacing product feedback for improvements.
The role requires 2+ years of CSM experience, a commercial mindset, and strong English (C1). You will work with CS tools such as Totango, Gainsight, or Churn Zero to drive adoption and renewal outcomes.
Consider building your career as a Strategic CSM:
End-to-End Account Ownership & Growth at HeadHR.
The following opening is for a Strategic CSM:
End-to-End Account Ownership & Growth with HeadHR.
Our group is growing, and we are hiring a Strategic CSM:
End-to-End Account Ownership & Growth in United States.
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