Commercial Account Manager

Commercial Account Manager

• This role is responsible for focusing on large strategic deals to drive long-term revenue growth for the organization. The role proactively seeks for expansion opportunities within the existing accounts. The role guides a team of account managers while mentoring them on selling techniques and ensuring all performance metrics and KPIs are met.

• Demonstrates an exceptional level of subject matter expertise and thought leadership and applies consultative-selling techniques to identify and advance opportunities.
• Develops account plans and long-term sales pipeline focusing on larger deals, portfolio management, and selling the organization’s offerings.
• Identifies and navigates complex customer requirements, aligning them with the organization’s capabilities, and makes strategic decisions on the most suitable direct/indirect supply chain options.
• Builds and maintains strong relationships with high-level clients, gaining a deep understanding of their unique business needs.
• Directs and coordinates all activities on accounts; advocates for client needs in negotiating solution sales and troubleshooting delivery issues.
• Develops and executes sales strategies, territory account plans, and market penetration strategies to drive revenue growth and expand market share.
• Analyzes and interprets key performance indicators (KPIs) and market trends to provide insights and recommendations to the senior management for optimizing sales performance.
• Engages strategically with partners to improve win rates on selective deals; consistently exceeds and manages quarterly, half-yearly, and yearly sales quotas.
• Leads and oversees high-stakes contract negotiations with major clients, ensuring contract terms and renewals are strategically aligned with the company’s long-term goals and profitability objectives.
• Conducts regular strategic business reviews with key clients, assessing their long-term goals, gathering feedback, and proactively identifying areas for improvement and growth to shape the company’s future direction.

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 10+ years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field.

• Certified Technology Sales Professional (CTSP)

• Business Development
• Business To Business
• Cash Handling
• Cash Register
• Cold Calling
• Conflict Resolution
• Customer Relationship Management
• Inside Sales
• Marketing
• Merchandising
• Outside Sales
• Product Knowledge
• Sales Development
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Territory Management
• Salesforce
• Selling Techniques
• Upselling

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

• Impacts large functions and leads large, cross-division functional teams or projects.

• Provides highly innovative solutions to complex problems within established policy.

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The on-target earnings (OTE) range for this role is $195,450 to $243,450 USD
annually with a 60%/40% (salary/incentive) mix. There are additional
opportunities for pay in the form of bonuses and/or equity (applies to United
States of America candidates only). Pay varies by work location,…