Sales Operations Architect

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.

Say hello to a rewarding career, and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

The Revenue Operations team at First Advantage is responsible for improving how our global Go-to-Market (GTM) teams sell, execute, and engage customers. We connect strategy, process, systems, data, and performance visibility soGTM leaders across sales and Customer Successcan run the business with clear standards, reliable execution, and trusted insights.

We are seeking a
Sales Operations Architect (Individual Contributor)to join our Global Revenue Operations (Rev Ops) organization. This roleis responsible for supporting sales execution through strong operational leadership, analytical insight,disciplined processstandardsand planning.

This is not a typical sales operations role. This role will have ameaningfulimpact onorchestrating and automating operational efficiency.

Youwillberesponsible for executing sales planning, process, analysis, and Salesforce basedoperational support for the Sales organization. The ideal candidate is a strong operator with deep Salesforce knowledge, advanced analytical skills, and the ability to partner crediblyand influence Senior level

Sales leadership to diagnose issues, solve business problems, and improve execution.

This is a highly visible role that requires both strategic thinking andhands‑on execution in a complex, global sales environment.

• Serve as a primary Sales Operations partner to Sales leadership, supporting execution, planning, and operational problem solving
• Identify and diagnose issues related to pipeline health, territory coverage, and sales process adherence; suggest and implement improvements to those processes
• Communicate findings effectively to Sales leadersandcross-functional stakeholders

• Ownthe execution of territory, segmentation, and coverage models defined by Sales and GTM leadership
• Operationalize planning decisions by ensuringaccurateimplementation across Salesforce,utilizing your deepexpertisein opportunity management, pipeline mechanics, and forecasting inputs
• Define,maintain, and enforce sales process standards, pipeline stage definitions, andverifiable criteria to move a deal forward
• Leadannualandin year planning cycles by implementing approved changes to territories, coverage rules, and capacity assumptions
• Define forecast process, forecast categories, datarequirementsand forecast governance standards

• Perform territory analysis to evaluate balance, coverage gaps, whitespace, and capacity alignment
• Conductsegment levelanalysis (industry, vertical, region, size, selling motion) toidentifyexecution risks and opportunities
• Partner with Sales leadership tovalidatewhether planning assumptions are reflected in actual execution

• Diagnosewhat’sdriving performance (what changed and why), using data to get to the real root cause. Why processisn’tbeing followed,why territory modelisn’tperforming
• Drive action with Sales leaders (deal inspection, pipeline cleanup, process adherence) to course-correct fast
• Turn insights into measurable improvements by partnering with Sales,Rev Ops, and Revenue Tech to implement changes in…