Coordinator, Sales Support

Select how often (in days) to receive an alert:

Property Name:
Remote in the United States

Wyndham Hotels & Resorts is now seeking a Coordinator, Sales Support to join our team at the Remote in the United States location in Remote, Remote.

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun.

At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences.

We can’t wait to welcome you!

Coordinator, Sales Support provides crucial assistance to Wyndham’s sales team and customers, helping enable revenue growth while gaining exposure across all aspects of the end-to-end sales process. Primary responsibilities include supporting sellers by handling activities across the sales process and multiple opportunities. Typical activities range from responding to group opportunities to including hotel sourcing, responding to customer requests, providing proposal and RFP response support, rate loading, and facilitating contract execution to help secure new business for your assigned sales team.

Sales Coordinators often liaise with hotels directly to support RFP responses, address collateral needs, build presentations, and coordinate meeting logistics with prospects and customers. Identify opportunities in executing all E-bids processed to accelerate the conversion and WIN bids. Sales Coordinators also support existing customers by addressing inbound requests and questions related to reporting, invoicing, and activation. The ideal candidate is highly motivated by team success and collaborates effectively with prospects, customers, hotels, vendors, and internal teams to help drive new sales for Wyndham.

• Monitor assigned leads, RFPs and hotel responses, to help ensure timely follow-up Assist follow-up with hotels and accounts when needed to ensure awareness regarding RFP status and pricing.
• Work within Salesforce, CVENT and other systems as needed daily to upload leads, monitor bookings, and handle rate loading.
• Assist sellers with audit requests, and reviewing customer commissions are up-to-date for assigned account.
• Leveraging tools including Birst, CVENT, Lanyon, and  reporting, create, analyze and deliver standard reports/dashboards to meet sales management as well as customer reporting requirements.
• Assist Sales Directors and leadership by addressing ad hoc customer and account reporting.
• Support specific sales and customer meetings by providing select reports and dashboards to support meeting objectives.
• Assist with planning, coordination and execution of prospect/customer meetings, sales trips and trade shows.
• Assist with tradeshow responsibilities, including loading lead information into CVENT.
• Support event performance by sending e-blasts (both pre- and post-show), and tracking attendance and related follow-ups.
• Assist sellers with important account projects, update customer profiles and account plans, and help maintain data accuracy as needed within key…