Service Coordinator -PT

Service Coordinator
-PT

Simpson Midtown
- Philadelphia, PA 19123

Level Experienced Position Type Part Time Job Shift Day Education Level 4 Year Degree

Travel Percentage None Category Admin
- Clerical

The Service Coordinator is responsible for supporting residents in affordable housing communities by connecting them with community resources, social services, and programs that promote housing stability, wellness, and self-sufficiency. This position works closely with residents, property management staff, local agencies, and service providers to enhance residents' quality of life while maintaining compliance with housing program requirements.

• Assess resident needs and provide referrals to appropriate community resources and supportive services.
• Develop and maintain relationships with local service providers, healthcare organizations, employment agencies, and community partners.
• Coordinate educational, health, wellness, financial literacy, and community engagement programs for residents.
• Assist residents with access to benefits such as food assistance, healthcare, transportation, childcare, and employment resources.
• Conduct resident outreach, intake assessments, and follow-up services as needed.
• Maintain accurate resident files, service documentation, and reporting records in compliance with company and funding requirements.
• Support residents during crises by providing referrals, intervention resources, and advocacy when appropriate.
• Collaborate with property management staff to identify residents who may benefit from supportive services while maintaining confidentiality standards.
• Organize resident events and activities that foster community involvement and resident retention.
• Monitor program outcomes and prepare reports for management, regulatory agencies, or funding partners.
• Ensure compliance with HUD, LIHTC, and other affordable housing program guidelines as applicable.

• Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or related field preferred.
• Minimum of 1–3 years of experience in social services, community outreach, case management, or affordable housing.
• Knowledge of affordable housing programs, HUD regulations, and community resources preferred.
• Strong communication, organizational, and interpersonal skills.
• Ability to work effectively with diverse populations, including seniors, families, and individuals with special needs.
• Proficient in Microsoft Office and case management or property management software.
• Ability to maintain confidentiality and handle sensitive information professionally.

• Problem-solving and conflict resolution
• Community engagement and advocacy
• Crisis intervention and resource coordination
• Time management and multitasking
• Cultural sensitivity and empathy
• Team collaboration and professionalism