Outreach Specialist

Outreach Specialist

Job Category:
Case Management

Requisition Number: OUTRE
002333

Posted:
July 1, 2026 Part-Time On-site Philadelphia, PA 19139, USA

Some of the responsibilities include the following:

• Providing services to homeless individuals encountered in the Cafe during hours mandated by the City of Philadelphia's Coordinated Cafe Initiative.
• Engaging homeless persons into accepting appropriate services, which may include the facilitation of voluntary/involuntary hospitalizations and/or referrals to other supports.
• Implementing the overall mission, values and beliefs of Horizon House in all aspects of the job.
• Providing intervention, assessment and engagement services during overnight shifts. Refer homeless individuals by utilizing local resource networks.
• Participating in the resolution of crisis situations. Ensure safety by facilitating voluntary and involuntary (when necessary) hospitalizations through the petitioning of 302 procedures. Responsible for completing all documents required to complete petitions.
• Work cooperatively with local service providers and funding sources.
• Maintaining a close liaison with the local community and area service providers/agencies to facilitate program cooperation and provide for constructive input and/or alternative resources.
• Monitoring the trends within the homeless community and share knowledge with the Program Manager.
• Serving as an advocate and encourage clients to assume a proactive role in their rehabilitation and recovery process.

Requirements

• High School diploma or GED and a minimum of (3) years of relevant experience in substance abuse counseling; or any combination of experience, education or training that would provide the level of knowledge, skill and ability required.
• Experience in working with Drug and Alcohol affected clients preferred
• Strong interpersonal skills.
• Ability to work independently and as part of a focused team.
• Mental Health knowledge desired

Scope:

• Frequent talking and listening.
• Requires the ability to lift, carry, fold, kneel, reach, stack, stoop and bend which may include direct intervention with clients.
• Requires the ability to appropriately interact with and support individuals in dealing with crisis situations.
• May require possession of a valid driver's license.
• May require working varied shifts.

Horizon House offers competitive compensation and a comprehensive benefit package including: medical & dental, (9) nine paid holidays, generous paid time off, tuition reimbursement, retirement savings plan, voluntary tax sheltered annuity, transit benefit program, opportunities for advancement and more.

Horizon House, Inc. is an Equal Opportunity Employer