Senior Service Developer
Job in
Philadelphia, Philadelphia County, Pennsylvania, 19102, USA
Listed on 2026-09-02
Listing for:
Apolis
Full Time
position Listed on 2026-09-02
Job specializations:
-
Software Development
Software Engineer, Javascript, Computer Software / Middleware, IT Specialist
Job Description & How to Apply Below
Senior Service Now Developer
Location:
Philadelphia, PA (Onsite from Day
1)
- Design, develop, and support Service Now applications and platform capabilities with a focus on Discovery, CMDB, CSDM, and ITOM.
- Implement and maintain Service Now Discovery for accurate infrastructure and application dependency mapping.
- Configure and manage CMDB governance, reconciliation rules, identification rules, and health dashboards.
- Drive CSDM adoption and align CMDB data models with Service Now best practices.
- Implement and enhance ITOM modules, including Event Management, Service Mapping, and Discovery.
- Develop custom applications, workflows, integrations, and automation solutions using Service Now platform capabilities.
- Create and maintain Business Rules, Script Includes, Client Scripts, UI Actions, Flow Designer flows, and Integration Hub integrations.
- Design and develop REST/SOAP integrations with enterprise applications and third-party tools.
- Troubleshoot complex platform, discovery, and integration issues.
- Collaborate with architects, business stakeholders, and cross-functional teams to deliver scalable solutions.
- Participate in code reviews, platform upgrades, and release management activities.
4 years of hands-on Service Now development experience.
Strong expertise in:
- Service Now Discovery
- CMDB Administration & Governance
- Common Service Data Model (CSDM)
- ITOM (Discovery, Service Mapping, Event Management)
- Strong scripting skills using:
- Java Script
- Glide APIs
- Script Includes
- Business Rules
- Client Scripts
- UI Policies
- Experience with Flow Designer and Integration Hub.
- Hands-on experience with REST and SOAP integrations.
- Strong understanding of ITIL processes and Service Now platform architecture.
- Experience working with Service Portal and UI Builder is preferred.
- Knowledge of MID Server configuration and troubleshooting.
Bachelor's degree in Engineering, Computer Science, Information Technology, or related field.
- Service Now certifications preferred:
- Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- Certified Implementation Specialist – Discovery
- Certified Implementation Specialist – ITOM
Position Requirements
10+ Years
work experience
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