Automotive BDC Receptionist

About Phillipsburg-Easton Honda

PE Honda Honda is a respected automotive dealership committed to providing exceptional customer service and a positive work environment. We are currently seeking a professional and dedicated Automotive Receptionist to join our team in Phillipsburg, NJ.

• Salary: $17 to $21 per hour
• Job Type: Part-time
• Location: Phillipsburg, NJ 08865

As an Automotive Receptionist, you will be the first point of contact for customers and visitors at our dealership. Your role is critical in ensuring a welcoming atmosphere while maintaining accurate records and supporting dealership operations.

• Greet customers and answer phone calls promptly and courteously.
• Guide customers to the appropriate department for assistance.
• Maintain accurate filing of receipts, permits, and other documentation for efficient data retrieval.
• Assist with customer complaints and adjustments, aiming for satisfactory resolutions.
• Support other employees by sharing knowledge and promoting teamwork.
• Arrive on time and maintain a consistent and reliable work schedule.
• Adhere to all dealership policies, ethical standards, and safety procedures.
• Contribute to a neat, orderly, and professional work environment.
• Perform additional duties as requested by management.

This role is based in a dealership administrative setting with regular interaction with customers in person. Some exposure to weather conditions may occur when greeting guests outside.

• Medical coverage.
• Employee discounts on vehicle purchases, parts, and service.
• Paid time off.
• Comprehensive employee recognition programs.
• Ongoing training through the manufacturer.
• Opportunities for career advancement within the organization.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

• High school diploma or equivalent preferred.
• At least one year of receptionist or customer service experience, preferably in a retail environment.
• Proficiency with Microsoft Outlook and Office applications.
• Strong professional communication skills.
• Bilingual skills are preferred but not required.

• Ability to sit, stand, talk, hear, and move around the dealership as needed.
• Ability to lift up to 10 pounds safely.
• Capability to adjust vision focus as required for tasks.
• Willingness to work in a dealership administrative setting with some exposure to weather conditions when greeting customers.

• Leadership: Demonstrates ethical behavior and supports team cohesion.
• Compliance: Adheres to company policies and applicable laws and regulations.
• Customer Service: Committed to excellent customer experiences and efficient processes.
• Ethics and Integrity: Maintains professionalism and avoids conflicts of interest.
• Oral Communication: Clearly and professionally expresses ideas and concerns.
• Planning and Organizing: Prioritizes and manages workflow effectively.
• Quality: Ensures accuracy and thoroughness in work tasks.
• Dependability: Consistently punctual, follows instructions, and seeks feedback.
• Safety and Security: Observes safety protocols and properly uses equipment.

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

We are an Equal Opportunity Employer and maintain a drug-free workplace.