Payroll Operations Manager

Overview

At RPM, we’re in the business of extraordinary. We believe people‑first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

The Payroll Operations Manager will be accountable for payroll operations and act as a liaison between the payroll and other departments (ex. accounting, HR Tech). This role will support the team in maintaining an accurate, updated, and efficient payroll process and will drive process improvements.

• Assist with updates in all applications associated with payroll and tax filings, Time and Attendance and other support systems including system reports and enhancements
• Maintain and audit the payroll‑processing infrastructure and recommend system updates to streamline daily workflow, reporting and compliance
• Research and implement corrective measures to ensure quick resolution of all payroll‑related tax issues within the organization
• Conduct internal payroll audits to monitor tax with holdings and submit the necessary documentation for external audits to tax authorities
• Ensure accurate calculation of wages, company deductions and tax with holdings. Ensure proper reporting and compliance. Prepare statistical reports as needed.
• Monitor changes and remain current on legal, regulatory, or governmental requirements including wage and hour, garnishments, tax matters, 401(k) and other benefit deductions
• Collaborate with inter‑departments to implement system updates to improve efficiency, and document the payroll process and procedures
• Partner with Benefits, Recruiting, Human Resources and Payroll teams on projects, solving problems, and developing solutions related to daily processes
• Manage the month‑end financial close process by reviewing balance sheet account reconciliations for payroll related accounts
• Assure payroll journals and allocations are processed to meet deadlines
• Oversee responses to requests from internal and external auditors as well as management
• Stay informed about new trends in payroll industry and make recommendations for new and improved payroll services for enhanced employee experience

• Bachelor's degree and 5 years’ experience with full responsibility for payroll processing in a multistate midsized company of at least 2,500 employees
• Knowledge of payroll processes and procedures, including wage and hour laws
• Knowledge of payroll taxes, filings and regulatory requirements
• Knowledge of wage garnishments and levies
• Knowledge of benefits administration for health/wellness, 401(k), ERISA, and preferred experience in stock administration
• Skilled in applying strong attention to detail, time management, prioritization, and organizational skills to manage multiple tasks effectively and meet deadlines
• Skilled in evaluating payroll system functionality and identifying opportunities for enhancements, automation, and workflow improvements
• Skilled in using computer systems and software applications, including Microsoft Office, with advanced proficiency in Excel for data analysis, reporting, and problem‑solving
• Ability to communicate effectively both verbally and in writing
• Ability to work effectively across many departments with varying levels of staff and management to solve problems and achieve results
• Ability to apply judgment in resolving payroll discrepancies involving wages, deductions, taxes, and benefits

• Physical Requirements:
• May be required to sit or stand for extended periods of time
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
• Must be able to operate a computer, keyboard, mouse and other office equipment

• This is a hybrid role, requiring the associate to work in one of our corporate or regional offices 4 days per week
• The office is an open setting which may include bright lights, constant noises and distractions

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